Box Terms of Service
Catalog row in Vendor License Sources · Cited
- Kind
- Contract
- Format
- HTML
- Applies to
- Online contract for all Box Services unless an organization has a separate paid contract with Box. Page states "Effective date as of August 17, 2026"; archived earlier versions follow on the same page.
- Aliases
- ToS
- Evidence
- Separate paid contract governs
- Account per user
- Individual-plan employees counted
- Separate account per user
- Seven-day cure for Excess Users
- Automatic billing of Excess Users
- Added licences coterminous and renewing
- No refund for Excess Users
- No mid-term reduction on annual plans
- Automatic renewal at current price
- Three business days notice for monthly plans
- Price fixed for offered duration
- Usage controls on Excess Usage
- Customer liable for API and AI overages
- Platform overage fees
- Zones account per user
- Fourteen-day retrieval window
- Default trial period
- No assignment without consent
- Box Software licence