Atera Source

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Catalog row in Vendor License Sources · Cited

Kind: Policy page
Format: HTML
Document id: Help Center article 6189518456348
Applies to: Help Center article on upgrade proration, downgrades, billing-cycle changes, adding and removing technician seats and replacing technicians. effectiveDate is the last-edited date (edited_at).
Evidence: Replacing a technician in the same billing cycle is charged unless the old one is deactivated first
Technician seat additions are immediate and removals apply next billing cycle
Mid-cycle plan upgrades are prorated