8x8 Usage (Global)
Catalog row in Vendor License Sources · Cited
- Kind
- Pricing and usage terms
- Format
- HTML
- Applies to
- Usage rates and conditions for UCaaS, CCaaS and CPaaS: metered calls, toll-free inbound, bundled minutes, call recording storage, Fair Use, SMS/MMS monthly allowance (effective December 01, 2023) and CCaaS SMS rates (effective November 27, 2024). Page itself is undated.
- Evidence
- Fair Use overage billed at calling rates
- Calls billed in one-minute increments rounded up
- CCaaS bundled overage default is $0.01 per minute
- SMS/MMS pool is 50 messages per licence
- Message segments count individually
- US outbound SMS overage is $0.012 and MMS $0.024
- Unregistered SMS/MMS traffic is not supported
- CCaaS SMS is priced in four country tiers
- Call recording storage charged above 1 GB per extension
- Storage add-ons must be configured to take effect
- Outbound directory assistance is $1.00 per call