LICENSEWARE
ServiceNow SKU

CSM Advanced

Catalog row in Vendor License SKUs · Cited

Product
Customer Service Management
Edition
Advanced
Applies to
Agentic Workflows for Customer Service, ServiceNow Otto, Customer and Partner Portals, Case Management and Playbooks, CSM Configurable Workspace, Advanced Work Assignment, Partner and Outsourced Provider Management, CRM Foundation. Unlimited Virtual Agent conversations; App Engine Starter tables are for configuring packaged applications.
Product category
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