Usage cap takes effect from the next monthly billing period
Catalog row in Vendor License Rules · Cited
- Kind
- Overage
- Statement
- Customers may cap AI agent usage at the Allowance, but the cap applies from the next Monthly Billing Period, not the current one. The usage dashboard is not real-time and Zendesk is not responsible for fees arising from update delays. Forethought AI agents cannot be capped automatically.
- Applies when
- Controlling AI agent spend.
- Applies to
- Zendesk AI agents.
- Related metrics
- Related programs