LICENSEWARE
Zendesk Rule

Employee Service instances may not serve external customers

Catalog row in Vendor License Rules · Cited

Kind
Use rights
Statement
Zendesk for Employee Service restricts help center and community access to registered End Users such as employees and contractors, and the instance may not be used for external customer support.
Applies when
Using Employee Service Suite plans.
Applies to
Zendesk Employee Service Suite.
Related metrics
Esc