Charges are non-cancelable and non-refundable
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Customer Agreement s.4.2: Charges are non-cancelable and non-refundable except as expressly stated. If the Customer cancels its account before the end of the Subscription Term it pays the unpaid amounts for the remainder of the term (s.7.4).
- Applies when
- Cancelling or reducing a subscription.
- Applies to
- Direct Zendesk subscriptions.
- Related programs