Pro availability target is 99.75% with 3% credits
Catalog row in Vendor License Rules · Cited
- Kind
- Service level
- Statement
- Pro Pay SD Exhibit 1: 99.75% monthly availability; credits are 3% of monthly fees per 1% below target, capped at 100%, and must be requested within 60 days. (effective 2026-09-17)
- Applies when
- Outages
- Applies to
- Outages