Disaster recovery targets are 24 hours, SLA states one hour RPO
Catalog row in Vendor License Rules · Cited
- Kind
- Service level
- Statement
- The agreement commits to a 24-hour RPO and RTO after a data centre failure, while the SLA exhibit states a one-hour RPO notwithstanding the agreement.
- Applies when
- Disaster recovery
- Applies to
- Public Administration Group SaaS clients