Twilio API availability 99.95%, or 99.99% with Enterprise Edition
Catalog row in Vendor License Rules · Cited
- Kind
- Service level
- Statement
- Twilio APIs SLA: monthly availability threshold 99.95% for the Services APIs and 99.99% in months the customer has bought Enterprise Edition (or Administration Edition if purchased before 2024-10-24); service credits are a percentage of fees for the affected APIs and exclude taxes, carrier and third-party fees.
- Applies when
- Claiming service credits.
- Applies to
- Twilio APIs; Twilio Editions
- Related programs