Three Twilio SLAs: APIs, Flex critical scenarios and Segment ingestion
Catalog row in Vendor License Rules · Cited
- Kind
- Service level
- Statement
- Service Level Agreement index: the Twilio APIs SLA covers Twilio-branded APIs and the SendGrid Mail Send API; the Flex Critical Scenarios SLA covers six Flex functionalities; the Segment Data Ingestion API SLA covers the identify, track, page, screen, group and alias endpoints. Other services carry no SLA.
- Applies when
- Checking which services carry service credits.
- Applies to
- Twilio APIs, Twilio Flex, Twilio Segment