LICENSEWARE
Twilio Rule

Self-service online orders are Order Forms

Catalog row in Vendor License Rules · Cited

Kind
Contract structure
Statement
ToS s.1 (updated with effect from 2026-05-15 for existing accounts): an Order Form is either an ordering document or an online order placed through the account in a self-service purchasing workflow, in either case specifying agreed rates.
Applies when
Interpreting what counts as a contracted commitment.
Applies to
All Twilio services
Related programs
Esc