Segment ingestion SLA gives a special termination right
Catalog row in Vendor License Rules · Cited
- Kind
- Service level
- Statement
- Segment Data Ingestion API SLA: 99.99% target availability per calendar month; a confirmed failure in two consecutive months or any three of six lets the customer terminate the affected part of the Segment Order Form and receive a refund of prepaid unused fees.
- Applies when
- Segment Order Form customers.
- Applies to
- Twilio Segment
- Related programs