Billing disputes must be raised within 60 days
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- ToS s.3.3.3: the customer must notify Twilio in writing within 60 days of the billing date of any disputed fees; disputed fees may be withheld while the dispute is resolved in good faith.
- Applies when
- Challenging a charge.
- Applies to
- All Twilio services