Service level is 99.5%, or 99.9% with the High Availability Add-On
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Cloud Program Guide: the service level is 99.5%, or 99.9% for customers who bought the High Availability Add-On, excluding Service Level Exclusions. (effective 2026-08-03)
- Applies when
- Monthly availability measurement
- Applies to
- ThoughtSpot Cloud production instances
- Related programs