Support requires a Master Agreement, a maintenance order and currently licensed versions
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support requires a signed Teradata Master Agreement with Maintenance & Support terms, a signed maintenance order, currently licensed and supported software versions, and payment of the maintenance and support fee.
- Applies when
- Obtaining Teradata maintenance and support for on-premises products.
- Applies to
- Maintenance and support for Teradata, Teradata Vantage, Teradata Solutions powered by Dell, Aster Data, Hadoop software and Teradata equipment; not VantageCloud services, which follow the Teradata Cloud Description.
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