9x5 Premier Support coverage is only for perpetual licences
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- The 9x5 coverage option of Premier Support is only available for perpetual licences; subscription licences use 24x7 or 24x7 Priority.
- Applies when
- Choosing Premier Support coverage hours.
- Applies to
- Maintenance and support for Teradata, Teradata Vantage, Teradata Solutions powered by Dell, Aster Data, Hadoop software and Teradata equipment; not VantageCloud services, which follow the Teradata Cloud Description.
- Related programs