LICENSEWARE
SysAid Rule

One concurrent RCG remote control session is included

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
SysAid includes one concurrent licence for Remote Control Gateway sessions; a new RCG session must wait for the previous one to end. (effective 2026-09-10)
Applies when
Starting browser-based remote control through the RCG.
Applies to
SysAid Remote Control.
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