Desktop ticket migration limits
Catalog row in Vendor License Rules · Cited
- Kind
- Lifecycle
- Statement
- Spiceworks migration guide: Desktop 7.5 help desk tickets are exported as JSON and imported into Cloud Help Desk; the import file is limited to 600MB, more than 5000 tickets may fail, attachments over 5MB are not exported, and attachments of tickets inactive for more than one month are not exported. (vendor page undated; as published on 2026-09-27)
- Applies when
- Moving legacy tickets to the cloud service.
- Applies to
- Migration from Spiceworks Desktop 7.5 Help Desk to Cloud Help Desk.