Web Help Desk counts technicians, and an expired licence supports one technician
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- WHD licensing model: the licence is tiered by seats (technicians), not end users; WHD supports subscription (term-based) licences and when a licence expires the application supports only one technician. Without a licence key after the 14-day trial all tech seats are deactivated; excess active techs must be deselected or the licence upgraded.
- Applies when
- Counting WHD seats and renewals
- Applies to
- Web Help Desk
- Related metrics