Technician seat (WHD)
Catalog row in Vendor License Metrics · Cited
- Unit
- Technician
- Aliases
- Tech seat
- Definition
- WHD licensing model: "The SolarWinds WHD license uses a tiered structure based on the number of seats (or technicians) in your help desk operations, and not end users."
- Counting rules
- Active tech accounts are counted; excess techs must be deselected or the licence upgraded. On expiry only one technician is supported.
- Floors / minimums
- Tiers 1 to 5, 6 to 10, 11 to 20, 21 to 30, 31 to 40, 41 to 50, 51 to 75, 76 to 100 and 100+.
- Applies to products
- Web Help Desk
- Product category