Premium Support is included in the purchase of an offering
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Framework Customer Agreement section 1: Premium Support is included in the purchase of a SailPoint Offering for the Order Term. SailPoint does not provide Support, warranties or indemnification for trials, pre-production or sandbox instances, evaluations or beta offerings. (effective 2025-12-20)
- Applies when
- Support entitlement and non-production instances
- Applies to
- All SailPoint Offerings
- Related programs