Respondus support goes to an administrator and two Authorized Support Persons
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Ticket-based support is provided to one administrator and two designated support contacts, with a goal of responding within 24 hours excluding weekends and U.S. holidays. (effective 2023-02-03)
- Applies when
- After receipt of payment or purchase order
- Applies to
- LockDown Browser; Respondus 4
- Related metrics