Downgrades at renewal need 30 days' notice
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- ToS s.6.2(b): to reduce plan type or User count at renewal the customer must email sales@postman.com at least 30 days before the end of the term; late requests may be delayed or rejected. Billing documentation: downgrades and annual-to-monthly switches apply only at renewal, while upgrades and added seats are prorated.
- Applies when
- Reducing seats or plan level.
- Applies to
- All paid plans.
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