LICENSEWARE
Perplexity Rule

Removing a member does not reduce purchased seats or give a credit

Catalog row in Vendor License Rules · Cited

Kind
Floor / cap
Statement
Removing a member, canceling an invitation or changing tier frees the seat but leaves the purchased seat count and recurring charge unchanged, with no refund or credit for the period.
Applies when
Removing members or changing their tier
Applies to
Perplexity Enterprise seats
Related metrics
Esc