Prisma Access mobile users are tracked as unique users over 30 days
Catalog row in Vendor License Rules · Cited
- Kind
- Counting
- Statement
- Your Prisma Access License (updated 2026-06-10): one unit is one mobile user (GlobalProtect, Explicit Proxy or both; Clientless VPN users also count); there is no strict policing but the service tracks unique users over the last 30 days to check the purchased tier, and stricter policing may be enforced after continued overages.
- Applies when
- Counting Prisma Access Mobile User consumption.
- Applies to
- Prisma Access Mobile Users.
- Related metrics