The Support Description does not set an uptime SLA
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Description section 4: the document does not address any service level agreement for infrastructure and uptime availability; if applicable, such SLAs are governed by the Agreement. (effective 2025-09-02)
- Applies when
- Availability commitments
- Applies to
- All OneTrust Cloud Services
- Related programs