LICENSEWARE
Okta Rule

MFA counts enrolled Users; telephony is not included

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
PSRG: MFA and Adaptive MFA activation counts Users in an Active Status enrolled in an included factor. The two SKUs cannot be bought together, and SMS and Voice need an external telephony provider configured by the customer. (effective 2026-09-23)
Applies when
Measuring MFA activation and SMS/Voice factors
Applies to
MFA and Adaptive MFA
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