Mixed Support Level: lowest software support level applies to the whole cluster
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Nutanix Support Policies and FAQs (modified 2026-08-17): "If a Nutanix cluster has a Mixed Support Level, the Software support provided by Nutanix will be at the lowest support level and will apply to the entire cluster." Hardware support follows each Certified Hardware item's own support level.
- Applies when
- Licences on one cluster carry different support levels.
- Applies to
- All Nutanix software support contracts (Production, Mission Critical) on a cluster.