Nutanix Evidence

Mixed Support Level defaults to lowest

Catalog row in Vendor License Evidence · Cited

Kind: Quote
Excerpt: If a Nutanix cluster has a Mixed Support Level, the Software support provided by Nutanix will be at the lowest support level and will apply to the entire cluster.
Locator: Support Policies and FAQs, Support entitlement
Applies to: All Nutanix software support contracts (Production, Mission Critical) on a cluster.
Supports rules: Mixed Support Level: lowest software support level applies to the whole cluster
Sources: Nutanix Support Policies and FAQs