45-day data retrieval window after termination
Catalog row in Vendor License Rules · Cited
- Kind
- Exit
- Statement
- EULA §8.3.3: for 45 days after expiry or termination the customer may retrieve Your Data through standard functionality or the public API (and export backup data with standard backup functionality); non-standard extraction must be requested before expiry and may carry fees; NinjaOne may then delete the data. (effective 2026-06-08)
- Applies when
- Expiry or termination of the EULA or Order Form
- Applies to
- Your Data in NinjaOne, including SaaS and device backup data