Licence files are downloaded from My Support with serial and authorisation code
Catalog row in Vendor License Rules · Cited
- Kind
- Entitlement
- Statement
- NetSupport knowledge base: customers with a full licence or subscription key register the serial number and authorisation code in the My Support portal to download the .lic file and installers. (effective 2026-04-08)
- Applies when
- Upgrades and reinstallation
- Applies to
- NetSupport on-premises products
- Related programs