Maintenance requires coverage of 100% of licences (All-in Rule)
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- To receive maintenance benefits a customer must have active maintenance for 100% of its licences (the All-in Rule); partial coverage is not permitted and benefits cannot be extended to uncovered licences.
- Applies when
- Renewing or reducing maintenance.
- Applies to
- Citrix and NetScaler Business Unit products.
- Related programs