LICENSEWARE
NetScaler Rule

Hardware maintenance is bought separately even when software maintenance is included

Catalog row in Vendor License Rules · Cited

Kind
Support
Statement
Software maintenance is included with NetScaler Fixed Term Software, Pooled Capacity and Self-Managed subscriptions, but hardware maintenance must still be purchased for MPX, SDX and zero-capacity hardware.
Applies when
Renewing support on appliances.
Applies to
NetScaler MPX, SDX and Zero-Capacity hardware.
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