Withdrawal does not apply to unsealed software and started digital content
Catalog row in Vendor License Rules · Cited
- Kind
- Billing
- Statement
- Under the webshop terms the statutory right of withdrawal does not apply to unsealed software or to digital content whose performance has begun with the customer's consent.
- Applies when
- Seeking a refund on a download
- Applies to
- Webshop purchases
Evidence 1
"The right of withdrawal does not apply to distance contracts for the supply of sealed audio or sealed video recordings or sealed computer software which were unsealed after delivery"
Source Documents 1
- Terms of service – Native InstrumentsContract · retrieved 2026-10-08