Service credits are issued only after two consecutive months below the availability commitment
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Policy: a service credit is a percentage of the monthly fee for the affected Core Functionality and is issued only if LaunchDarkly misses its monthly availability commitment in two consecutive months; Gold and Platinum commit to 99.99 percent. (effective 2026-07-29)
- Applies when
- Any LaunchDarkly plan
- Applies to
- LaunchDarkly
- Related programs