Support Contacts are limited to the Order Form number, or 20 if none is stated
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Policy s.3: the customer may appoint up to the number of individuals in the Order Form, or up to 20 if no number is stated, as technical contacts; support requests must go through them. (effective 2026-08-31)
- Applies when
- Naming technical contacts
- Applies to
- Customers with a support entitlement