Subscription fees are based on what is purchased, not actual usage
Catalog row in Vendor License Rules · Cited
- Kind
- Billing
- Statement
- KCA s.9.1: unless the Order Form says otherwise, fixed-term subscriptions are invoiced in full on execution, fees are payable within 30 days, in US dollars, and are based on Products and Support Services purchased rather than actual usage; amounts paid are non-refundable. (effective 2026-08-10)
- Applies when
- Invoicing a fixed term subscription
- Applies to
- Direct orders with Kong