Cloud Services content can be retrieved for 30 days after termination or expiry
Catalog row in Vendor License Rules · Cited
- Kind
- Term
- Statement
- KCA s.12.4: unless Product-Specific Terms or the Order Form say otherwise, the customer may access the Cloud Services for 30 days after termination or expiry (if not renewed) solely to retrieve Customer Content; Kong then deletes it promptly. (effective 2026-08-10)
- Applies when
- Termination or non-renewal
- Applies to
- Kong Cloud Services