Users added mid-term are prorated
Catalog row in Vendor License Rules · Cited
- Kind
- True-up
- Statement
- SaaS Terms of Use s.3: added Users are charged the prorated share of the then-current yearly subscription (example: a User added after six months costs 50% of the per-User annual fee); the full upgraded amount is charged annually thereafter. A standard billing cycle is 365 days. (source undated; retrieved 2026-10-07)
- Applies when
- Users are added through the Admin Console or a quote during the subscription year
- Applies to
- Additional Users and upgrades
- Related metrics