LICENSEWARE
Kaseya Rule

Datto EDR and AV unassign licences oldest-first when the pool shrinks

Catalog row in Vendor License Rules · Cited

Kind
Counting
Statement
Datto EDR Help: licences are allocated automatically on deployment by location policy; if the pool decreases below licensed agents, licences are removed starting with the oldest agents; agents beyond the count stay active but unlicensed. (vendor document undated; as published on 2026-09-27)
Applies when
Reducing EDR or AV licence counts.
Applies to
Datto EDR, Datto AV.
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