LICENSEWARE
Freshworks Rule

Agent licences may be reassigned to replacement individuals

Catalog row in Vendor License Rules · Cited

Kind
Mobility
Statement
Freshworks Terms of Service §13: Agent credentials may be reassigned to new individuals who replace former individuals no longer requiring ongoing use of the Services. The Terms state no minimum interval between reassignments. (effective 2026-04-01; retrieved 2026-09-27)
Applies when
Leavers and joiners; reallocating agent seats.
Applies to
All Agent-based Freshworks Services.
Related metrics
Esc