Data delivery service credits are capped at 50% of the connection's monthly fees
Catalog row in Vendor License Rules · Cited
- Kind
- Service condition
- Statement
- Credits accrue per 60 minutes of Downtime, claims are due within two months, and Core Services credits are capped at 25%.
- Applies when
- A Connection or Activation misses its guarantee
- Applies to
- Enterprise, Business Critical
- Related metrics
- Related programs