Ellucian Rule

Cloud Change records are updated by Ellucian; customers respond through approval emails or the case

Catalog row in Vendor License Rules · Cited

Kind: Lifecycle
Statement: Customer Center FAQ: customers do not update Cloud Change records directly but can give feedback via the approval email or the case and the Cloud Assurance Manager.
Applies when: Change management for hosted systems.
Applies to: Ellucian cloud customers
Related programs: Ellucian support through the Customer Center (Action Line and Cloud)