Liability is capped at fees paid in the 12 months before the claim
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- Master Terms DSG26.0 section 8.1: aggregate liability of either party is limited to actual direct damages not exceeding the total fees paid to Descartes in the 12 months before the claim, with carve-outs in 8.3 (gross negligence, non-payment, IP infringement by customer, indemnities); customer actions must be brought within one year (8.4). (effective 2026-03-03)
- Applies when
- A claim arises under the Master Terms
- Applies to
- Either party liability
- Related programs