Professional plan: web support 8x5 with 99.5% uptime SLA
Catalog row in Vendor License Rules · Cited
- Kind
- Service levels
- Statement
- Cloud Customer Success Plans: the Professional plan offers web support during business hours, 8 authorized support contacts and a 99.5% uptime SLA.
- Applies when
- Choosing a support plan
- Applies to
- Cloud Customer Success Professional Plan
- Related programs