Severity 3 initial response target of eight Business Hours
Catalog row in Vendor License Rules · Cited
- Kind
- Support
- Statement
- Support Policy: the initial response target for a Severity 3 error is within 8 Business Hours, updated every 3 Business Days. (effective 2026-03-11)
- Applies when
- Reporting a Severity 3 error
- Applies to
- DataRobot SaaS and self-managed
- Related programs