Service credit of 5 percent for 97.0% to 99.94% availability
Catalog row in Vendor License Rules · Cited
- Kind
- Service condition
- Statement
- Availability Policy s.2.1: for availability of 97.0% to 99.94% in a calendar quarter, the service credit is 5 percent of the fees for the affected Solution for the quarter (10 percent for 95.0% to 96.9% and 20 percent below 95%). (effective 2026-03-11)
- Applies when
- Quarterly uptime below the commitment
- Applies to
- DataRobot SaaS
- Related programs