Perpetual licence refunds use a three-year amortisation
Catalog row in Vendor License Rules · Cited
- Kind
- Warranty
- Statement
- Software Addendum §7.1 (and Master Terms §12.1): where a refund is due for a perpetually licensed product, it is calculated on a three-year amortisation schedule; subscription refunds use the months left in the term. (effective 2026-07-01)
- Applies when
- ConnectWise terminates a licence under the warranty or infringement remedies
- Applies to
- ConnectWise Software licensed under a Perpetual License