Service Credits are the sole and exclusive remedy for missing Target Availability
Catalog row in Vendor License Rules · Cited
- Kind
- Commercial
- Statement
- SLA s.4: Service Credits are the customer’s sole and exclusive remedy, and Collibra’s sole and exclusive liability, for failing to meet the Target Availability.
- Applies when
- An uptime commitment is missed
- Applies to
- Collibra Service
- Related programs